Welcome to Mountain Hike Safaris. By booking or participating in any of our travel, hiking, safari, accommodation, airport transfer, international travel or team-building experiences, you agree to the following terms and conditions.
1. Bookings & Reservations
All bookings are subject to availability and confirmation by Mountain Hike Safaris. A booking is considered confirmed once the required booking information and applicable payment requirements have been fulfilled.
2. Payments
Customers are responsible for making payments according to the agreed booking arrangements. Prices may vary depending on the destination, package, accommodation, transportation and other services included in the itinerary.
3. Changes & Cancellations
Travel plans may sometimes change due to circumstances affecting the traveller, service providers, weather or other factors. Any changes or cancellations will be handled according to the specific terms communicated at the time of booking.
4. Travel Documents
Customers are responsible for ensuring that they have valid travel documents, identification, visas, permits, medical clearances where applicable, and any other documentation required for their journey.
5. Hiking & Adventure Activities
Hiking and outdoor activities involve inherent risks. Participants are expected to follow the instructions of guides and activity leaders and to provide accurate information relevant to their participation.
Mountain Hike Safaris reserves the right to modify or discontinue an activity where safety, weather or other circumstances make it necessary.
6. Itinerary Changes
While we make every effort to follow the agreed itinerary, changes may occasionally be necessary due to weather, availability, safety considerations, transportation or circumstances beyond our reasonable control.
7. Personal Belongings
Travellers are responsible for their personal belongings throughout the journey. Customers are encouraged to take reasonable precautions when carrying valuables.
8. Customer Responsibilities
Customers are expected to:
* Provide accurate information during booking.
* Follow reasonable instructions from guides and staff.
* Respect other travellers, local communities, properties and destinations.
* Comply with applicable laws and regulations during their journey.
9. Third-Party Services
Some travel arrangements may involve third-party providers, including accommodation providers, transport companies, airlines, activity operators and other service providers. Their services may be subject to additional terms and conditions.
10. Acceptance of Terms
By making a booking or participating in an Mountain Hike Safaris experience, you acknowledge that you have read, understood and agreed to these Terms & Conditions.
Mountain Hike Safaris reserves the right to update these terms when necessary. Any significant changes will be communicated through the appropriate channels.
11. Contact Us
If you have questions regarding these Terms & Conditions or your booking, please contact the Mountain Hike Safaris team before making your reservation.
